Privacy Policy
Governed by the Data Protection and Privacy Act, 2019 (Uganda) and the Data Protection and Privacy Regulations, 2021.
1. Introduction
Gataama Savings Group (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our savings, lending, and community services.
We ensure that all personal data is handled in a lawful, fair, and transparent manner in accordance with the Data Protection and Privacy Act, 2019 (Uganda) and the Data Protection and Privacy Regulations, 2021.
2. Legal Framework
- The Data Protection and Privacy Act, 2019
- The Data Protection and Privacy Regulations, 2021
- Article 27 of the Constitution of the Republic of Uganda (Right to Privacy)
- Personal Data Protection Office (PDPO) oversight under the National Information Technology Authority Uganda (NITA-U)
Data protection principles we adhere to:
3. Information We Collect
- Full name, phone number, email address, and physical address
- National Identification Number (NIN) or other identification details
- Date of birth and next of kin information
- Financial information (savings, shares, loan records, repayment history)
- Bank account or mobile money details
- Communication records between you and Gataama Savings Group
This information is typically provided directly by you when registering or using our services.
4. How We Use Your Information
- Register and manage your membership account
- Facilitate savings, share purchases, and loan processing
- Maintain accurate financial and transactional records
- Provide customer support and communication
- Manage the Social/Emergency (Insurance) Fund
- Improve our services, systems, and operations
- Comply with legal, regulatory, and audit requirements
Legal basis for processing:
Your consent · Contractual obligations · Legal obligations under Ugandan law · Legitimate interests
5. Sharing of Information
- With authorized group administrators and management
- With financial institutions, mobile money operators, or payment service providers
- With regulators, law enforcement, or government authorities where required by law
- With trusted third-party service providers supporting our operations
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorized access, loss or theft, and alteration or misuse.
These measures include secure storage systems, controlled access, and confidentiality obligations.
7. Data Retention
We retain your personal data only for as long as necessary to maintain your membership and financial records, fulfill legal obligations, and resolve disputes. Once data is no longer required, it will be securely deleted, anonymised, or archived.
8. Your Rights Under Ugandan Law
In accordance with the Data Protection and Privacy Act, 2019, you have the right to:
9. Cookies and Digital Platforms
If you interact with Gataama through digital platforms, we may collect limited technical data including device type, IP address, and usage patterns. This data is used strictly to improve user experience, security, and system performance.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements. Members will be notified of any significant changes through appropriate communication channels.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
12. Commitment to Members
At Gataama Savings Group, we are committed to trust, transparency, and accountability. Your personal information is handled with the highest level of care and is used solely to support your financial growth, security, and community wellbeing.